Legal

Privacy Policy

Effective date: July 29, 2026

This Privacy Policy describes how Pure Coast Water, operated by Scale Swift LLC (“Pure Coast Water,” “we,” “us,” or “our”), collects, uses, and protects your information when you visit purecoastwater.com (the “Site”), request a quote, or communicate with us by phone, text message, or email.

1. Information We Collect

We collect information you provide directly to us, including when you submit our quote form or contact us:

Contact information — your name, phone number, email address, and home ZIP code or address.
Request details — information about your home and water needs that you choose to share.
Communications — the content of messages, calls, and emails between you and us.
Automatically collected data — basic technical information such as your browser type, device, and pages visited, collected through standard web technologies.

2. How We Use Your Information

To respond to your quote request and schedule your complimentary in-home water test.
To provide, service, and support our products and installations.
To communicate with you by phone, text message (SMS), and email about your request, appointments, service, and account.
With your consent, to send you promotions, offers, and updates.
To operate, maintain, and improve our Site and business, and to comply with legal obligations.

3. SMS / Text Messaging & Mobile Opt-In

When you provide your phone number and agree to be contacted, you consent to receive calls and text messages (including via automated technology) from Pure Coast Water at the number you provide. This includes customer-care messages, appointment and quote notifications, account updates, and — where you have opted in — promotional messages.

Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to unsubscribe, or HELP for help. You may also call us at (805) 283-0550.
Consent to receive marketing text messages is not a condition of any purchase.

Mobile information sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing may be permitted with subcontractors or service providers strictly to support our own services (for example, a messaging or CRM platform that helps us deliver these communications), and never for their independent marketing.

4. How We Share Information

We do not sell your personal information. We may share information only in these limited circumstances:

Service providers who perform services on our behalf (such as scheduling, messaging, CRM, hosting, and payment processing), bound by confidentiality and permitted to use the information only to provide services to us. As stated above, text-messaging opt-in data and consent are excluded from any sharing.
Legal and safety reasons, to comply with law, enforce our agreements, or protect the rights, property, and safety of our customers, the public, or our company.
Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices & Rights

Text messages: reply STOP to opt out at any time.
Email: use the unsubscribe link or contact us.
Access, correction, and deletion: you may request that we access, update, or delete your personal information by contacting us at support@purecoastwater.com.
California residents: under the California Consumer Privacy Act (CCPA/CPRA), you have the right to know, delete, and opt out of the “sale” or “sharing” of personal information. We do not sell your personal information. To exercise your rights, contact us at support@purecoastwater.com.

8. Third-Party Links

Our Site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted to this page with a revised “Effective date.”

11. Contact Us

Pure Coast Water (Scale Swift LLC)
4778 Saltino Way, Oak Park, CA 91377
Email: support@purecoastwater.com
Phone: (805) 283-0550

This policy is provided as a compliant starting template that meets A2P 10DLC / CTIA requirements for SMS registration. We recommend having the final text reviewed by your attorney to confirm it fits your specific practices.